The hotel offers amenities for your comfortable stay and unforgettable experiences
Relaxing Private Spa
“The private spa in our room was a good retreat, perfect for unwinding with family after a day of exploring.” view full review
Exquisite Bathing
“The built-in hot spring bathtub offered a amazing view of the river, making each soak a truly nice experience.” view full review
Cozy Wooden Room
“The wooden-built room created a warm and cozy atmosphere, providing ample space for my family to relax comfortably.” view full review
Generous Portions!
“I was particularly impressed with the dining experience; the generous food portions were delicious, especially catering to my dietary needs.” view full review
Feedback from previous guests about their experience.
76%
liked the hotel and would stay again
Great location
Top-notch facilities
Limited dining choices
Unfriendly service
7.6/10
Very good
Rooms
7.6
Location
8.8
Service
8.0
Dining
6.6
Guest reviews
7.6/10
based on 5 reviews
8.4
8.4/10 based on 617 reviews
George
United Kingdom,
April
2024
7.6/10
I felt like I was inside a haunted house with the room's angelic bed, and the outdoor balcony was a nice touch. The large flat-screen TV was a bonus, but the European-style breakfast assumption caught me off guard. The service was exceptionally friendly and prompt, but the dining options were too normal for my taste. The location near the river stream and convenient stores was excellent, although the noise of the river and rain was a downside. The facilities, especially the camphor wood ambiance, were unique.
Rooms
8.0
The room's angelic bed and outdoor balcony created a mystical feel.
Service
9.0
The service was incredibly friendly and attentive; however, the assumption about my breakfast preference was unexpected.
Location
8.0
Being near the river stream and convenient stores added to the charm of the location, despite the noise from the river and rain.
Dining
6.0
The dining options were too normal for my liking, but the European food was decent.
Facilities
7.0
The camphor wood ambiance of the facilities was a unique touch.
Martin
United Kingdom,
April
2024
7.6/10
The hotel is nestled in a lovely location by the river stream, making it convenient with Atayal restaurants and snack stalls nearby. The wooden rooms exude a fantastic cypress scent, but become too hot without proper airflow. The service, though ensuring our safety, lacks the warmth found in western standards. The dining options, while tasty, are limited. Overall, a comfortable stay with a welcoming atmosphere and great location.
Rooms
8.0
The cypress tub in the wooden rooms gives off a delightful scent, but the lack of airflow made the room too hot at times.
Service
7.0
The service ensured our safety, but it felt lacking compared to what we are accustomed to in western standards.
Location
9.0
The hotel's location by the river stream is excellent, with easy access to Atayal restaurants and the town center.
Dining
7.0
The dining options were tasty, but limited in variety.
Facilities
7.0
The facilities met basic needs but lacked some modern amenities.
Mark
United Kingdom,
April
2024
8.6/10
My stay at the hotel was absolutely lovely! The rooms were splendid, adorned in traditional décor that gave a cozy feel, though a tad dated, but still offered great comfort. Plus, they were really spacious, a definite upgrade from the Standard Room.
Rooms
8.0
The rooms were splendid, in traditional décor and a bit dated, but still comfortable. They were also really big, which was great compared to the Standard Room.
Service
9.0
The service here was superb! The staff went out of their way to ensure our comfort and even had some quirky but amusing interactions like reminding us to wash our legs. They were extremely friendly and helpful throughout our stay.
Location
9.0
The location was perfect for exploring Wulai. Just a short walk from the main bus stop, next to the bustling main street, and with a refreshing river stream view for our meals. The convenience was top-notch without the hefty price tag of some other options.
Dining
8.0
The dining experience was a highlight! The meals were tasty and enjoyable, particularly the dinner. The biscuits provided were a nice touch too, perfect for enjoying after a relaxing hot spring bath.
Facilities
9.0
The facilities met our expectations and more. Everything was well-maintained and added to the overall experience of our stay.
Gary
United Kingdom,
November
2023
8.0/10
I absolutely loved my stay at this hotel! The location is fantastic, just beside the center area and overlooking the river, which was so beautiful. The rooms were clean and comfortable, although being on the upper floor without a lift was a bit challenging. The service was a mix; some staff were not friendly, but others, like housekeeping, were extremely helpful even though I spoke no Mandarin. The dining experience was okay, with simple but tasty options available, especially for the hot spring bath. The facilities were top-notch with three outside pools of varying temperatures. The price was fair, though I expected more choices in dining.
Rooms
8.0
The rooms were clean and comfortable, but being on the upper floor without a lift was a bit inconvenient.
Service
7.0
The service was a mix; some staff were not friendly, but others, like the housekeeping, were very helpful even without knowing Mandarin.
Location
9.0
The location is excellent, right next to the old street market and in a hot spring area, with a quirky 1970s-80s vibe.
Dining
7.0
The dining experience was okay, not many choices available, but the food was simple and tasty, especially for the hot spring bath.
Facilities
9.0
The facilities were outstanding with three outside pools of different temperatures, providing a great variety for relaxation.
Great location
Limited dining choices
Robin
United Kingdom,
August
2023
7.0/10
The hotel is surrounded by nature and offers a good view of the mountain, but it may have musty smells especially in rainy weather. The rooms are small and basic, with sliding doors opening to the balcony without partitions between rooms. The staff is helpful and friendly despite the lack of A/C during winter.
Rooms
6.0
The rooms are small and look cheap, but provide a good view of the mountain. Sliding doors open to the balcony for ventilation.
Service
8.0
The staff is very helpful and friendly, even though I didn't speak Mandarin.
Location
9.0
The hotel is conveniently located near Wu Lai street, offering easy access to attractions and overlooking the river.
Dining
5.0
The dining options were simple, with the dinner being better than breakfast. Limited choices available.
Facilities
7.0
The hotel offers traditional décor and basic facilities for a comfortable stay.
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